Classroom and Online Programs
A full refund if will be issued if the student notifies The Swamp School of the cancellation in writing at least 10 business days before the beginning of course. A 50% refund is offered if cancelled in writing at least 5 business days before the beginning of course. There are no refunds for students who do not show up or fail to log-in for the first day of class without any notice. There are no refunds for online class participants once the class has started.
If a student wishes to transfer to another class section and the student notifies The Swamp School before the class starts, The Swamp School will make every effort to add the student to another class without additional cost. Classes with room and board fees may require additional costs. If after rescheduling the class the student does not attend or cancels, no refund will be issued. This applies to all classes including contract classes.
There are no refunds for students who have enrolled in any of our webinar programs once the student has been given access to the online material. This includes the establishment of a student account. This is regardless of whether the student has logged in to the program or not.
In the event that the Swamp School cancels a class or webinar a full refund will be issued. No student travel expense reimbursement will be provided by the Swamp School.
All refunds will be disbursed using the same credit card as the student used to make the original purchase. If the credit card used to make the purchase is no longer valid, the Swamp School will send a check subject to the terms below and is subject to a 10% processing fee which will be deducted from the refund.
No refunds will be made to a different credit card account. Credit card refunds will be processed within two business days of the first day of the class scheduled start date. If the refund request is was made in writing more than 10 business days before the class start date, the refund will be processed within 2 business days of the request.
If the purchase was made by check, the Swamp School will send a refund payable to the individual, company or organization that made the original purchase. If the purchase was made using a company check, the refund check will be made payable to that same company and not to the student. Check refunds will take approximately 30 days to process.